Support Services


If you are in essential self-isolation, support is being coordinated by referral from the Public Health Hotline - 1800 671 738.

For those self-isolating because of concerns regarding their own vulnerability, the Salvation Army (13 72 58) may have some capacity to help with errands etc but are mindful that the need is likely to be far greater than their capacity.  You are therefore encouraged to engage family, friends and neighbours to help where possible.

There are several Facebook groups being established by well-meaning individuals to support people who have no or minimal capacity to provide for themselves when in self-isolation.  If you don’t know that person, you are encouraged to undertake your own checks to ensure you are comfortable with this individual.

Council does have signage available that you can place on your front door to advise you are in self-isolation. Download it here.


Volunteering Tasmania connects volunteers and their skills to people, places and organisations who need it most during emergency situations such as this pandemic.

If you would like to be involved in community volunteering, go online to Emergency Volunteering

If you are an organisation in need of volunteers, please contact Volunteering Tasmania Ph. 03 6231 5550 or email


In times of uncertainty it's normal to feel a range of emotions including increased stress and anxiety. While these feelings are normal, we need to ensure that in times of crisis we take steps to look after our mental health and wellbeing.

The Head to Health website provides links to trusted Australian mental health online and phone supports, resources and treatment options. It also has online programs and forums, as well as a range of digital information resources.

Using the search page, you can navigate to various resources and services for help if you’re experiencing mental health concerns, or trying to support someone else. If you’re not sure where to start, you can also use Sam the Chatbot. Sam provides tailored recommendations on information and services that best suit your needs.

Additionally, the Mental Health Council of Tasmania (MHCT) has put together a page on our website to help you stay informed and look after your mental health while we all deal with COVID-19.

As well as a series of tips to look after yourself, the page also includes links to official updates and information, as well as details about what MHCT is doing in response to the crisis. You can check out the website here.


Department of Health Social Work Services:

  • South: (03) 6166 8354
  • North: (03) 6777 4155
  • North West: (03) 6478 6119