Kentish Council would like to inform residents that from the 6th of February through to 23rd of February, your household may receive a call from an independent market research agency, National Field Services.
They have been commissioned to conduct a community satisfaction survey on behalf of the Council. The survey has been designed to assess the performance of Kentish Council across a range of measures to identify ways to provide improvement or more effective service delivery to residents.
The survey will involve 200 interviews conducted among a representative sample of residents.
We appreciate you taking the time to assist us with your valuable feedback.
Please be assured that your details and individual responses are confidential. Only the overall results are shared with Council.
If you have any questions, please don’t hesitate to contact the Customer Service Team on 03) 6491 0200.